Frequently Asked Questions
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Do I need to have an empty account balance before I can even claim this bonus?
Yes—your balance must be no more than roughly €1 (or the NZ$ equivalent) at the time of depositing, and you also can't have a pending withdrawal or another active bonus running. This means you can't top up an account that already has meaningful funds sitting in it and still expect to qualify; you'd need to spend down or withdraw first. -
Do free spin winnings carry the same wagering requirement as the deposit bonus?
No—free spin winnings are wagered at a lower 25x, compared to the 40x requirement on the deposit bonus plus deposit combined. This means the spins winnings from any of the three stages are actually easier to clear than the matched deposit funds, worth prioritizing if you're deciding which to focus on first. -
Can I use feature buys or low-margin betting to clear wagering more efficiently?
No—feature buys, low-margin betting, and switching to higher-contribution games partway through are all explicitly disallowed. This closes off several common approaches players use to speed up or de-risk wagering, so it's worth sticking to straightforward play on the eligible games throughout. -
Do all three deposits need to be made together, or can I space them out?
They need to be claimed in order, but each one unlocks progressively—the second deposit only becomes available after the first is claimed, and the third only after both prior stages are done. So you can space them out, but you can't skip ahead or claim the third deposit's bonus before finishing the first two. -
Is there a cap on how much I can win from this entire welcome package?
Yes—total winnings across all three deposits are capped at NZ$1,000. This is worth keeping in mind as an overall ceiling for the whole sequence, not just a per-deposit limit, so a strong run on any single stage doesn't necessarily translate to unlimited upside across the package as a whole.