ShakeBet Casino Reputation
ShakeBet Casino is a fresh entry into the online gambling space, launched in 2025 and made available to New Zealand players in 2026. Operated jointly by Atlantis Interactive SRL and May Sun Services S.A., the platform covers both casino gaming and sports betting under one roof, giving Kiwi players a complete gambling destination from a single login.
The casino holds a Costa Rica licence—one of the more permissive offshore frameworks and not as player-protective as regulators like the MGA, though it remains a common choice among newer international platforms. Player data is secured through 128-bit SSL encryption provided by Google, and the software lineup includes some of the most respected names in the industry: Pragmatic Play, Evolution, Playtech, Play’n GO, and Hacksaw Gaming.
The overall design is clean and straightforward, with a superhero-inspired mascot that bears more than a passing resemblance to DC’s The Flash, giving the platform a distinctive personality without overcomplicating the experience.
General Information
ShakeBet Casino Payment Methods
ShakeBet’s payment selection is on the leaner side, though the wallet itself is one of the more intuitive we have come across—clean, easy to navigate, and notably flexible when it comes to bonus management. Players can choose whether to opt in or out of bonuses directly from the wallet, which is a thoughtful touch that not many platforms offer.
While ShakeBet supports NZD, the platform appears to operate internally in EUR. Kiwi players may notice slight differences between displayed amounts and processed amounts due to currency conversion on the side of their bank or the casino’s payment system.
Deposit Methods
Fiat deposit options cover Skrill, Visa, and Mastercard, with a minimum deposit of NZ$40 across all methods. Processing is instant regardless of the method chosen. Crypto users are well catered for, with BTC, ETH, LTC, DOGE, BNB, and USDC all supported alongside additional options listed in the cashier.
Withdrawal Methods
This is where ShakeBet’s payment section loses some ground. Withdrawals are currently limited to Visa and Mastercard only—a meaningful gap for Kiwi players who rely on e-wallets or prefer to cash out through the same method they deposited with. The absence of Skrill as a withdrawal option despite being available for deposits is particularly frustrating.
Withdrawal limits are not prominently displayed, but after closer inspection the figures are as follows: €4,000 per day, €10,000 per week, and €20,000 per month, with equivalent amounts applied in other currencies. It is also worth noting that individual withdrawals are capped at €2,500 until KYC verification is completed, after which the daily limit of €4,000 applies.
ShakeBet Casino Games
ShakeBet organises its offering across three clearly defined sections—Casino, Live Casino, and Sports.
The Live Casino and Sportsbook in particular feel well put together, with sharp organisation that makes browsing straightforward. The overall selection across all three areas is strong, and sports bettors in particular will find the sportsbook offering hard to fault.
Game Types
It is easier to describe what ShakeBet’s casino does not have than what it does—and the main gap is the complete absence of poker, both in single-player and multiplayer formats. Outside of that, the library covers most of what players are likely to look for.
The Casino section is built around pokies, spanning a wide range of mechanics and themes—Bonus Buy, Hold & Win, Classic pokies, Books, Ancient Gods, Candy, and many more. Other game types including Crash, Arcade, Scratch Cards, and Plinko are all grouped together under a single Other Games category, which makes them harder to browse. If you are looking for something specific outside of pokies, the search engine will serve you better than the category navigation.
The Live Casino is better structured, with clear distinctions between game types. Roulette, Blackjack, and Baccarat each have their own space, alongside Sic Bo and Dragon Tiger for players looking for something beyond the standard selection.
Software Providers
Having both Pragmatic Play and Evolution on board is always a strong sign, and ShakeBet makes good use of both.
Pragmatic Play brings fast-paced, well-crafted pokies across a wide range of mechanics, while also maintaining a solid presence in the live casino. Evolution remains the gold standard for live dealer gaming, and their tables are well represented here. It is worth noting that Pragmatic Play and Microgaming appear to be the more dominant forces on the live casino side specifically.
Hacksaw Gaming adds some of the most recognisable high-volatility slots in the market, including Wanted: Dead or a Wild and Le Bandit. Novomatic also features, bringing classics like Book of Ra that remain popular with players who enjoy a more traditional pokie experience. The full provider list can be found below.
Sports Types
ShakeBet’s sportsbook covers pretty much everything a Kiwi bettor is likely to look for—with the notable exceptions of horse racing and Formula 1. The bet slip is clean and easy to use, markets are competitive, and the breadth of coverage spans real sports, virtual sports, and esports all within the same platform.
For rugby fans, the sportsbook covers the All Blacks’ Rugby Championship and Bledisloe Cup fixtures, Super Rugby Pacific, and international test matches throughout the calendar year. Football coverage includes the A-League, FIFA World Cup qualifiers, UEFA Champions League, and the English Premier League among others—giving Kiwi players access to both local and global competitions without having to look elsewhere.
ShakeBet Casino Bonuses
ShakeBet greets new Kiwi players with two separate welcome offers depending on how they prefer to play.
Casino players are welcomed with a three-deposit bonus package that spreads value across the first three deposits, while sports bettors receive a NZ$10 free bet simply by depositing NZ$20 or more—a low barrier to entry that makes it easy to get started on the sportsbook side.
Other Promotions
Beyond the welcome offers, ShakeBet runs a solid ongoing promotions ecosystem that rewards regular play in a variety of ways:
- Missions
Players earn points by completing a series of missions, adding a layer of progression to everyday gameplay that keeps things interesting between sessions. - Races
ShakeBet’s take on tournaments. Races are free to enter and work by collecting points according to a set of rules, with rewards distributed to players who finish within the prize positions. A good option for those who enjoy a more competitive experience. - Spin the Wheel
Every five levels earned unlocks a spin on the ShakeBet Wheel, which dishes out free spins, bonuses, and points. The further you progress, the more rewarding each wheel becomes—making it a nice incentive to keep levelling up. - Store
Points accumulated through gameplay and missions can be spent in the store on a range of rewards including bonus money, free spins, bonus buys, and bonus rounds on specific titles such as Pragmatic Play’s Sugar Rush.
VIP Program
ShakeBet’s loyalty programme goes by the name ShakeClub, built around a 10-tier, 50-level system that rewards players as they climb through the ranks. The primary benefit that scales with progression is cashback, alongside increasing access to the ShakeBet Wheel with each tier unlocked.
Once players reach the Ruby tier, they officially cross into VIP territory and gain access to the benefits that come with it. One tier further up at Emerald, a dedicated VIP manager is assigned—someone to handle requests and personalise the experience going forward.
| Level | Cashback | Max Cashback |
|---|---|---|
Bronze | Up to 2% | $25 |
Silver | Up to 5% | $50 |
Gold | Up to 6% | $175 |
Platinum | Up to 8% | $500 |
Diamond | Up to 10% | $2,000 |
Ruby | Up to 12% | $5,000 |
Emerald | Up to 13% | $10,000 |
Sapphire | Up to 15% | $15,750 |
Obsidian | Up to 17% | $20,000 |
Mega | Up to 20% | Unlimited |
ShakeBet Casino Customer Support
Finding the live chat at ShakeBet is not as straightforward as you might expect. Rather than the usual floating button in the bottom right corner or a link in the top navigation, the live chat is tucked away in the footer—something worth knowing before you find yourself hunting for it.
Once connected, the experience is positive. The chat provides an estimated wait time upfront, and from our testing the actual connection to a live agent came through within a couple of minutes. Replies were fast, accurate, and to the point.
A FAQ section and email support are also available. The FAQs cover the basics but do not go into much depth, so for anything beyond straightforward queries, reaching out directly will serve you better.
If you open the live chat and do not respond or close it within a couple of minutes, an alarm will sound without warning. If you are wearing headphones, be prepared—it is loud and entirely unexpected.
ShakeBet Casino User Experience
ShakeBet does not try to dazzle with its design, and it does not particularly stand out visually compared to more modern casino platforms. That said, it performs reliably across different devices with no noticeable lag, clutter, or technical hiccups during our testing.
Mobile Compatibility
There are no native apps for iOS or Android, and while the mobile browser version closely mirrors the desktop experience, it does not do so entirely. Navigation is simplified on mobile, with most features accessible through a red button marked with an “S” at the bottom of the screen—a centralised hub of sorts that works, but does not feel particularly intuitive at first.
It is also worth noting that the FAQ section mentions mobile apps, but these references are simply explanations of how to pin the browser version to your home screen on both iOS and Android—not a genuine native application.
Ease of Use
The platform avoids feeling cluttered, and the desktop version in particular does a good job of presenting all available features in a clear and accessible way. Most players will find their footing quickly, and while the mobile version takes a little more getting used to, it becomes comfortable enough with regular use.
The main usability gap is the lack of proper categorisation for single-player table and dice games. The casino lobby is heavily oriented towards pokies, and anything outside of that requires either browsing the Other Games section or relying on the search function to find what you are looking for.
Security & Fairness
ShakeBet protects player data with 128-bit SSL encryption provided by Google, and the platform maintains both AML and privacy policies. However, there is no clear RNG policy or detailed explanation of how game fairness is independently verified—an area where greater transparency would go a long way toward building player confidence.
On the positive side, the presence of reputable providers such as Evolution, Pragmatic Play, and Hacksaw Gaming provides a degree of implicit assurance around the quality and fairness of the games on offer.
Responsible Gambling
ShakeBet’s responsible gambling page feels underdeveloped. It offers some general advice on managing gambling habits, but the guidance is surface-level and does not go into meaningful depth. The platform does recommend Gambling Therapy’s self-assessment test for players who want a more structured evaluation, which is a reasonable pointer—but it falls short of what a comprehensive responsible gambling section should include.
Self-exclusion is available, but players cannot activate it independently. Instead, the request must be submitted through support channels, which adds unnecessary friction at a moment when speed and ease of access matter most.